Check to see if you don't have a preference server entered in the remedy login window of the problematic computer.
thanks,
Mohan
Sent from my iPhone
On Jan 14, 2008, at 7:26 AM, Saurabh Mehta <
[hidden email]> wrote:
**
Hi List,
I am facing a strange situation when I am trying to access remedy server. Details are:
1. When I am trying to access remedy server from the very same machine i am getting the following error (from both user client tool and admin tool)
"ARERR [90] Cannot establish a network connection to the AR System server : RMDV01 : RPC: Miscellaneous tli error - System error (Socket error - 10055)
user: Demo, server: RMDV01"
2. But when I am trying to access the same through some different machine I am able to access my remedy server without any issues.
Both the machine have client tools installation done by very same binary files. No errors at all there in installations log.
I am on ARS 7.1 running on a specific port with ITSM 7.0.3 on Windows Server 2003 EE, Microsoft SQL Server 2005.
Please suggest what i can do to resolve the same.
What I have tried till now:
1. Restart of services (some times it helps but only for few minutes)
2. Reinstallation of client tools in different drives
3. Removal of "arv and arf" files
But nothing seems to be resolving my problem.
Looking for your views.
Thanks
Saurabh
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